Frequently Asked Questions

Connectivity

Yes, you can use the headphone socket on the iPad to connect to the “line in” sockets on the Coomber unit.

Use a Coomber lead 1987, a  41244 or 41243  to connect directly to the headphone socket on the iPad to line in sockets on the Coomber unit. Using the same lead, you can also connect a smartphone, laptop or any other tablet. If in doubt, please don't hesitate to give us a ring on 01905 342 070.

You can use an external microphone receiver if your Coomber doesn't have a built-in one. Please choose one of our Microphones Systems:

Also commonly coloured red and white. This is our 1987 Connecting Lead and can also be used to connect most headphone outputs on MP3 players, mobile phones and laptop computers to our equipment for amplification or Recording, not just an iPod. The red and black (or red and white) ends should be connected to the red and white sockets labelled line input on your Coomber. Usually red is for the right hand side or the stereo signal so connect this first and whatever colour you have left to the other socket. It will not matter if you connect them the wrong way round but if you are a critical listener you might find the stereo image reversed. For example whatever instrument was more prominently placed on the left will be on the right.

The connection is loose, and desirably so, it is preferable that the connection is pulled out when the unit is moved or the lead is tripped over to prevent damage to anyone or anything. If the unit is loosing power through normal stationary use this could be something else and I would ask you to check that the connection from the IEC mains lead is fully inserted into the in line "brick". This is a very stiff connection and if not fully home can cut in and out. I would also suggest that there is enough slack on the cable so that moving the unit across the desk in normal operation does not cause the connection to fall out.

Mobility

Yes. The Dance Combo amplifier is ideal if you need sound on the go. Whether you are planning an outdoors dance performance or getting ready for the school's Sports Day, the built-in wheels allow you to take the Dance Combo with you wherever you go. 

Other

Yes, we offer a trade in & upgrade service. Please click here for full current details.

Yes, we offer a service where any customer is eligible for free software upgrades to our latest compatible version. This can be downloaded from our website or you can request a CD from us directly. Alternatively we can upgrade your unit to other specifications within the model range. Please contact us to discuss your requirements.

There are a few things to consider when buying a USB stick for your Coomber:

  1. The USB stick should have a capacity of no more than 4GB.
  2. The stick needs to be FAT formatted.
  3. The stick will not work if it is a write protected USB.
  4. Please make sure the tracks are in MP3 format.

We put together a list of tricks that you can use. Check the batteries, the volume on the amplifier and make sure the frequencies of the microphone and amplifier match. Visit this page to find out more.

Recording

If it is a meeting room where they are sat around a table a boundary microphone (1915 XLR)  is best as it picks up all participants, The downside of this type is it also picks up ambient noise so it is no good in a noisy environment such as a classroom. If it is vocals of a group or choir singing then two condenser mics pointing slightly downward from above shoulder height at the position that a conductor would stand.

If it is normal voice recording spoken word or singing a dynamic mic will be fine (model 1918).

Servicing and Repair

Yes, we would welcome you to do this as we strive to make the most convenient methods available to our customers. We offer a small selection of spare parts for all our current products; we also offer technical advice for your technicians if they require assistance with the repair. 

We will endeavor to give you an accurate estimate for the repair or service based on all the information given to us by you. Upon receipt of the item we will inspect it and in the unlikely event of additional work being required we will advise you of any additional costs before proceeding. Please be assured we have over 70 years experience working on our equipment, so therefore we can offer a very competitive and professional service.

Please establish that the power supply is working, do you have a green LED on the in line "brick"? If not please check that the IEC connection is fully pushed into the brick and if so please check the plug fuse. If there is no LED visible on the "brick" please contact Coomber for a new power supply. Once you have a working power supply please follow the charging instructions provided with your Coomber.

If you don't find an answer to your question here, please contact us with your enquiry.

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